The insured had suffered accidental damage to their Bravilor Bonomat Esprecious 12 Coffee Vending Machine. CATS engineers inspected the unit and confirmed that there was impact damage to the brewer heater assembly, the filter, the brew brackets, the brew chamber assembly and the control board. However, the unit is repairable.
The unit was therefore repaired. By involving CATS with this claim, the insured saved £3000.00 in total, equivalent to a 70% saving.