We provide a range of professional services to ensure our clients identify the best claim outcome and policyholders receive the best possible claim experience.
New instructions can be handled under delegated authority, where we will agree settlement in principle with an insured, otherwise handled under non-DA where our consultant will report back to the claim instructor for an informed decision to be made.
Complimenting our core services of validation, repair and replacement.
The people involved in our claim acted in an extremely professional and understanding manner. They were very approachable, helpful and available. We were very appreciative at how speedily the claim was processed... The claim was handled in a highly efficient and most expeditious manner, very pleasant and helpful personnel, if only other businesses could do as well – you should try bottling it! The whole experience could not have been more efficient. The process was clearly explained and happened according to plan. Very pleasant and professional to deal with. I would like to place on record my appreciation of the service that you and your colleagues at CATS provided in the very swift assessment and repair of my computer.
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