The insured reported water damage affecting dental equipment on their premises. CATS engineers conducted an independent inspection and confirmed that while the first floor equipment was working, the nature of the water exposure means the units were prone to failure overtime. It therefore would of been unwise to rely upon this technology in a clinical setting.
A quotation was put forward for the nearest current equivalent items. By involving CATS on this claim, the insurers saved 42% on the total amount claiming for, equal to £56,000 in savings.