About CATS


We are considered by many in the insurance industry as their eyes and ears within the world of technology, providing them with complete transparency.

For policyholders, we want their positive claims experience with us to contribute toward their renewal decision. Our area of expertise is in the validation, repair and reinstatement of any products that are computer and technology-related. 

CATS are the best people to help you with any claim that involves technology. 

Our involvement will make your life easier, truly minimise your claim spend, improve the claims experience for your policyholder as well as enhance your reputation. 

We are quite often seen by our clients as an extension to their own business

We handle both commercial and domestic claims, including SME, major and complex loss and high net worth. Claims can be instructed to CATS on a delegated authority or non-DA basis. As a CATS client you will benefit from our:

  • 20+ years of claims management experience
  • Validation accuracy
  • On and off-site assessments
  • Low cost repairs
  • Reinstatement recommendations

We are here to help make an informed decision on the best claim outcome, whether that be repairing product, replacing product or cash settling a claim.

We are skilled in conversation management, detecting fraud, repudiating where appropriate as well as helping you to settle valid claims by agreeing settlement in principle.

If you would like to know more about how we achieve this or how we can help you, then give us a call. If you contact us by phone you will get straight through to a human being.

Alternatively, you can email us with your enquiry. Either way, our claims team is happy to help.