Comments from CATS insurer client :
My daughter needed a laptop screen replacement and had less than 2 weeks for it to be done before leaving the country. We thought she would need to take it with her and have it repaired while away until CATS came to the rescue. They literally pulled out all the stops to ensure the posting of the laptop to and from CATS went without any delays and for the new screen to be ordered before the laptop arrived with them. Less than a day of repair work meant the working laptop was returned that same week and in plenty of time before my daughter flew off. Please also note that this was all done the week before Christmas when most companies are winding down - specifically laptop was sent on the 20th of December and returned on 23rd of December! Simply mind-blowing, incredible service - absolutely top marks to this team!
Other Laptop repair reviews:
'Great communication and super prompt responses. The staff have empathy too! Very understanding about the plight of a writer with a broken laptop with a submission date looming!'
'Fantastic service from start to finish. Received excellent guidance from them on the model/spec of laptop I would need based on my intended use, resulting in me opting for a laptop several hundred pounds cheaper than the one I was intending to purchase. Better still they then managed to save me a further £50 on the advertised list price & arranged for next day delivery. Really highly recommended.'
'Amazing customer service during the entire process of fixing my Macbook, very quick and efficient throughout.'