Comment from CATS insurer client :

My Insurance appointed CATS to deal with a broken hob. I can honestly say the service I have received is beyond 1st class with Make calling, giving his direct number, dealing with all details quickly and absolutely zero hassle, no automated calling, no hanging on forever and instant reply to my emails. Thank you. 

CATS Director comment:

Hi, Thank you so much for your kind feedback. I will pass your comments on to the members of our team involved, Kind regards Mark Lund, Claims Director, CATS