We’ve all been there – needing to speak to someone to clarify a point or resolve a problem, and often a time-critical one – only to be faced with a robotic telephone voice asking us to choose from a menu of options most of which don’t exactly match what we’re trying to achieve, and then sitting through minutes and minutes of upbeat music while being reassured periodically that, despite all appearances to the contrary, our call is of vital importance. You’ll be relieved to hear that this isn’t the experience you’ll get from CATS Limited, and just as importantly, neither will your policyholders! 

At CATS, when you call our claims team number 01943 882 140 you will reach a human being and no automation whatsoever!

A member of the CATS claims team will attempt to help you with your enquiry and if necessary route your call to the most appropriate person to help you. You will also be given the direct telephone number and email address of the technology consultant dealing with each specific claim of yours.

We pride ourselves that as part of the CATS experience you can contact the CATS claims team with a new instruction, request a present position or discuss an ongoing claim easily and in a timely manner.

Never get supplier frustration again - Speak immediately to a human being when you call CATS to discuss your technology-related claim enquiry.