When technology being claimed for is no longer current, sourcing an updated version can be a challenging task often due to the technical complexity of the equipment and specification.
How do you solve a problem like Obsolete technology?
For time-starved claims handlers and loss adjusters, the internet is often the first port of call for information or pricing. However, online information is general at best and often outdated or inaccurate, particularly when it comes to old or obsolete technology.
This necessitates more research - and more time. With the average claims handler or adjuster already dealing with a heavy caseload, thoroughly investigating other options for repairing or replacing obsolete technology consumes valuable time in an often time-critical environment.
Our approach begins with a thorough understanding of the equipment involved and we have extensive existing relationships with manufacturers, which means that we not only understand every aspect of the original technology but can offer up to the minute information to ensure that the right validation is attained.