The vast majority of commercial insurance claims are legitimate, but when fraud does occur it can result in insurance companies losing thousands, if not hundreds of thousands, of pounds. We prevented a loss adjuster in one such fraud case from losing up to £20,000 on a false claim.

When a policyholder got in touch with our loss adjuster client, they explained that their business - a retail establishment - had been broken into. There was damage to the building itself, but the majority of the claim was for the lost and damaged stock.

However, the only proof the policyholder had of ownership of the stock was on an electronic point-of-sale (EPOS) machine which had been damaged beyond repair or function. Unable to recover the necessary data trail to validate the stock, the insurance company was at a loss. However, upon involving Cats Claims, a new avenue opened.

We were able to use our data recovery expertise to safely retrieve all of the data from the damaged EPOS machine - at which point we discovered that the policyholder actually owned just a fraction of the stock being claimed for. The loss adjuster was able to repudiate that aspect of the claim, saving significant value on what could have been a successful fraud thanks to our combination of product knowledge and technological expertise.

Why not see what we can save you? We look forward to working with you on your next instruction.