When a communications company lost thousands of pounds worth of essential equipment in a fire, we were instructed by our loss adjuster client to take charge of the situation.

Within 24 hours, we attended the company site and inspected the damaged equipment, then worked with the policyholder to loan £20,000’s worth of temporary equipment to allow trade to continue, and facilitated its delivery to site.

Upon our next visit to the policyholder’s site, the business owner thanked us for the quick delivery of temporary equipment, which would not have been possible without our involvement - our loss adjuster client, being extremely busy, was unable to attend the site until a week later.

Working with the policyholder and loss adjuster, we spent the next four months helping the business return to full operations, assessing damage, securing cost-saving repairs where possible, and like-for-like replacements for unsalvageable equipment. Our support allowed the business to continue trading within 24 hours of filing a claim - and possibly even saved it from bankruptcy.