One claim - one consultant

For many policyholders, there is an expectation that if they are making a claim for technology, that forms an essential part of their ability to trade or function, someone will take ownership of that claim and arrange the assessment, repair and replacement of their technology equipment for them in a timely manner, so they don’t have to, thereby relieving the stress and anxiety that can often be associated with making a claim.  

Every single claim we handle for you is assigned to one of our team of professional technology consultants each with over a decade of experience in dealing with insurance claims at every level, whether domestic or commercial.  Your policyholder will be given the direct contact details for their assigned CATS consultant and they’ll be able to reach us when necessary to explore, explain and fulfill every aspect of their claim.

At CATS there are no call-centre staff with only a flowchart-driven understanding of what they’re doing, there is no need to endlessly repeat the circumstances of a claim - Instead, your policyholders will be teamed up with a CATS professional to make sure they get the service they deserve. 

We care about our clients, their policyholders and their equipment whilst in our care.