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The CATS Difference

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Saving instructing clients time and minimising their claim spend are two examples of added value that our clients appreciate.

They also appreciate the CATS claim team being immediately accessible via phone and email, from instruction through to claim completion.

Our clients tell us that having a dedicated consultant on every claim is great. It means they will speak to the same person within our claims team every time, rather than someone who doesn't know them or their client or indeed the claim circumstances and the progress achieved to date.

We believe in positive outcomes, so as well as our savings and service value add, we also ensure:

- Replacement costs are minimised.
- Swift low-cost assessments are provided, organised same or next day, where possible. 
- All repairs come with a 12-month warranty, repairing 50% of items deemed BER by others.
- Agreement of settlement in principle is reached, answering any technical questions.

There are many ways that CATS can demonstrate both service and savings value add as well as positive claim outcomes.

Call the CATS claims team today on 01943 882 140 or email us at 

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