£50,000 saving on repair of a laser treatment machine.

Key Facts

  • Laser Machine damaged, resulting in complete unit failure
  • CATS inspection determined the unit was repairable.
  • CATS saved £51,000 totally a 93% saving
The Claim

The insured suffered damage to their Alma Soprano Ice Platinum Laser Treatment Machine, leading to a complete failure of the unit. After CATS engineers inspected the unit, it was discovered that the machine has suffered electrical surge damage to its I/O board and sensor controller. The engineers had no concerns and deemed the unit as repairable.

The Resolution

The unit was successfully repaired by engineers and for £850 CATS fee, the team saved the insurers a total of £51,000 on this claim, equating to a 93% saving.

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